471 Privacy Policy — How We Protect Your Information
User privacy is a top priority at 471. This policy clearly outlines how we collect, use, store, and protect your data as a platform user in Malaysia.
Information We Collect
When you register and use the 471 platform, we collect various types of information to ensure a smooth, secure, and relevant experience for you:
- Account information: Username, email address, phone number, date of birth, and identity verification details required for account registration and verification.
- Device and browser information: Device type, operating system, browser type, IP address, time zone, and screen resolution. This information is collected automatically to ensure the platform functions properly on your device.
- Payment information: Transaction details including payment methods used, deposit and withdrawal amounts in MYR (RM), and bank account numbers used. We do not store credit or debit card numbers directly — payment processing is handled by secure third-party payment operators.
- Cookies and tracking: Session data, browser preferences, in-platform navigation history, and usage analytics information.
- Usage data: In-platform activity records including games played, bets placed, session duration, and interactions with platform features.
All information collected is based on operational necessity and does not exceed the scope stated in this policy.
How Your Information Is Used
471 uses the information collected for the following purposes, all directly related to delivering the platform's services:
Creating, verifying, and maintaining user accounts. Processing password reset requests and identity verification when required.
Processing deposits and withdrawals in MYR, maintaining accurate financial records, and monitoring for any suspicious activity.
Analysing usage data to understand user needs and continuously improve the experience, performance, and security of the 471 platform.
Sending important account-related notifications, responding to customer support enquiries, and keeping users informed of any policy or service updates.
Cookies and Tracking Technologies
The 471 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
We use two main types of cookies:
- Essential cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies: Helps us understand how users interact with the platform — which pages are visited most, time spent per session, and general navigation patterns. This data is aggregated and is not used to identify individuals personally.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality and usability of the 471 platform.
Data Storage, Security & Sharing
Data Storage & Security
All 471 user data is stored on servers protected with industry-standard SSL encryption. We apply appropriate technical and organisational security measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. User passwords are stored in encrypted form and are inaccessible to any of our staff. Financial data is handled in accordance with strict payment security standards.
Sharing with Third Parties
471 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Data sharing only occurs in the following limited circumstances:
- Approved payment operators engaged to process deposit and withdrawal transactions in RM — they are bound by strict confidentiality agreements.
- Malaysian government authorities or law enforcement agencies, where required by law or a valid court order.
- Technical service providers that assist in platform operations, subject to binding data processing agreements.
In all sharing scenarios, the information disclosed is strictly limited to what is necessary for that purpose.
Your Rights as a User
As a 471 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be made via our support email.
- Right to Rectification: If any of your information is inaccurate or incomplete, you have the right to request a correction. Basic account details can be updated directly via your profile settings on the platform.
- Right to Erasure: Under certain circumstances, you may request the deletion of your account and personal data. However, we may need to retain certain records for legal compliance, dispute resolution, or fraud prevention purposes for a specified period.
- Right to Restrict Processing: You may request that the processing of your data be restricted in certain situations, such as when you dispute the accuracy of the data.
To exercise any of these rights, or if you have any privacy-related enquiries, please contact the 471 support team at [email protected]. We will endeavour to respond to all requests within 30 business days. For more information about our platform, please visit the FAQ.
Policy Changes and How to Contact Us
Changes to the Privacy Policy
471 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via their registered email or in-platform notification before the changes take effect. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. You are encouraged to review this page periodically.
Contact Our Team
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 471 handles your personal data, please reach out to us via:
- Email: [email protected]
- Sections FAQ for quick answers to common questions
Our team is ready to assist and is fully committed to keeping your privacy and data security protected at all times.
We are fully committed to protecting the privacy of every 471 user in Malaysia. For any enquiries, our team is here to help.